Privacy Policy

 

Information Collection and Use

SalesBrain LLC, a California limited liability company (SalesBrain), is the sole owner of the information collected on our Web site.  SalesBrain collects personally identifiable information from our users at different points on our Web site.

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form.  Your order must include your contact information (such as name, email, and shipping address) and your financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fulfill your orders.  If we have trouble processing an order, we will use this information to contact you.

Surveys or Contests

From time-to-time we may provide you the opportunity to participate in contests or surveys on our site.  If you participate, we will request certain personally identifiable information from you.  Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information.  The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

We will use this information to notify contest winners and award prizes, and to monitor site traffic.

We may use a third party service provider to conduct these surveys or contests; that company will be prohibited from using our users’ personally identifiable information for any other purpose.

Special Offers and Updates

We will occasionally send you information on products, services, special deals, and promotions.  Out of respect for your privacy, we present the option not to receive these types of communications.  Please see “Choice/Opt-Out” below.

Newsletters

If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you.  Out of respect for your privacy, we provide you a way to unsubscribe at any time.  Please see “Choice/Opt-Out” below.

Service-Related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so.  For instance, if access to our services is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature.  If you do not wish to receive them, you have the option to deactivate your account.

Customer Service

We will communicate with you in response to your inquiries, to provide the services you request, and to manage your account.  We will communicate with you by email or telephone, in accordance with your wishes.

Information Sharing and Disclosure

We DO NOT share personally identifiable information with third parties, other than those parties acting as SalesBrain’s agents and service providers.

Agents

We use a credit card processing company to bill you for goods and services.  These companies do not retain, share, store or use personally identifiable information for any other purposes.

Service Providers

We use other third parties, Authorize.net and Mal’s ecommerce, to provide online buying features available from our site.  When you purchase products or seats to our training programs, we will share your contact information as necessary for the third parties to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on us.

Choice/Opt-Out

We provide you the opportunity to “opt-out” of having your personally identifiable information used for certain purposes, when we ask for this information.  For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication, or by emailing us at unsubscribe@salesbrain.net.  You may also contact us by telephone, fax or postal mail at the contact information listed below.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files.  This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes.  We do not use cookies on this site.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by SalesBrain.  Please be aware that we are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Neuromarketing Blog/Forums

If you use submit comments to the Neuromarketing Blog, or participate in any other forum made available on our Web site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages.  We are not responsible for the personally identifiable information you choose to submit in these forums.

Access to Personally Identifiable Information

If your personally identifiable information changes, you may correct or update it by emailing us at info@salesbrain.net, or by contacting us by telephone, fax or postal mail at the contact information listed below.

Security

The security of your personal information is very important to us.  When you enter sensitive information such as a credit card number on our order forms, Authorize.net encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however.  Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Business Transitions

In the event SalesBrain goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.  You will be notified via email of any such change in ownership or control of your personal information.

Changes in this Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy policy at any time, so please review it frequently.  If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

 

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at:

SalesBrain LLC

1108 Fulton Street

San Francisco, CA  94117

info@salesbrain.net